Notice of Privacy Practices
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION
PLEASE REVIEW IT CAREFULLY
Eating Disorder Treatment Centers is committed to providing you with high-quality residential care for eating disorders. Protecting your health information is an essential part of that commitment. This Notice describes your rights and our responsibilities under federal law, including the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (“PHI”) includes information about you that may identify you and relates to your physical or mental health, the healthcare services you receive, or payment for those services.
Our Duties
We are required by law to:
- Maintain the privacy of your PHI;
- Provide you with notice of our legal duties and privacy practices;
- Notify you following any breach of your unsecured PHI;
- Abide by the terms of this Notice of Privacy Practices.
We may revise this Notice from time to time. Any revised Notice will apply to all PHI we maintain and will be made available at our facility, upon request, and on our website.
We are also required to respond to your requests regarding your rights in a timely and respectful manner. We are committed to protecting your privacy and maintaining appropriate safeguards for your PHI.
Confidentiality of Eating Disorder and Behavioral Health Records
Your records related to eating disorder treatment, behavioral health, or any co-occurring substance use disorder are protected by federal and state confidentiality laws. In general, we may not identify you as a client or disclose information identifying you as receiving treatment at our facility without:
- Your written consent;
- A court order;
- A medical emergency;
- Qualified audit, research, or evaluation activities as allowed by law.
Violation of these confidentiality protections is a crime. Suspected violations can be reported to the appropriate authorities.
Uses and Disclosures
We may use and disclose your PHI without written authorization in the following circumstances:
For Treatment
We may share information with professionals involved in your care, both within and outside our facility, to ensure coordinated, effective treatment.
For Payment
We may use your information to bill for our services and communicate with insurance companies or other payers.
For Healthcare Operations
Your information may be used for quality improvement, training, licensing, or accreditation activities.
To the Secretary of Health and Human Services
We must disclose your PHI to the Secretary upon request for compliance investigations related to HIPAA.
To Business Associates
We may share your PHI with service providers performing activities on our behalf (e.g., billing or IT support), who are bound by privacy obligations under HIPAA and 42 CFR Part 2, if applicable.
For Public Health and Safety
We may disclose limited PHI to:
- Report suspected abuse or neglect;
- Prevent or lessen serious threats to health or safety;
- Report deaths or certain diseases as required by law.
For Law Enforcement or Legal Proceedings
We may disclose PHI:
- With a valid court order;
- About a crime committed on our premises or against personnel;
- As otherwise required by law.
For Emergencies
PHI may be disclosed to medical personnel during emergencies to protect your health and safety.
For Research, Audits, or Program Evaluation
We may disclose de-identified or limited PHI for approved research, program audits, or evaluation under strict privacy safeguards.
Authorization to Use or Disclose PHI
Other than as described above, we will not use or disclose your PHI without your written authorization. This includes:
- Psychotherapy notes (with certain exceptions),
- PHI used for marketing purposes, or
- Any sale of PHI.
You may revoke your authorization at any time in writing. Your revocation will not affect any use or disclosure already made in reliance on your authorization.
Your Rights
You have the following rights regarding your PHI:
Right to Notice
You are entitled to receive a copy of this Notice in paper or electronic form at any time.
Right to Access and Copy
You may inspect and obtain a copy of your PHI. Requests must be in writing. We may charge a reasonable fee for copying and mailing. Electronic records may be provided in a requested format if feasible.
Right to Amend
You may request an amendment to your PHI if you believe it is inaccurate or incomplete. Requests must be made in writing and may be denied under specific circumstances.
Right to an Accounting of Disclosures
You may request a list of disclosures made in the past six years, excluding disclosures for treatment, payment, healthcare operations, and those made with your authorization.
Right to Request Restrictions
You may request restrictions on how we use or disclose your PHI. We are not required to agree, except when you pay out of pocket in full and request that PHI not be shared with your health plan.
Right to Confidential Communications
You may request that we communicate with you in a specific way or at a specific location (e.g., via email or at an alternate address). We will accommodate reasonable requests.
Right to Notification of a Breach
You will be notified if a breach of your unsecured PHI occurs.
Right to File a Complaint
You may file a complaint with us or with the U.S. Department of Health and Human Services if you believe your privacy rights have been violated. We will not retaliate against you.
Contact Us
If you have any questions about this Notice, your rights, or to file a complaint, please contact:
Eating Disorder Treatment Centers
19375 N Fourth Street, Covington, LA 70433
Phone: (985) 261-3382
Email: info@edtcrecovery.com
To file a complaint with the U.S. Department of Health and Human Services, contact:
Office for Civil Rights
U.S. Department of Health and Human Services
200 Independence Avenue, S.W.
Washington, D.C. 20201
Phone: 877-696-6775
Email: OCRMail@hhs.gov
Website: https://www.hhs.gov/ocr
Eating Disorder Treatment Centers Electronic Communication Privacy Policy
Privacy Policy
Protecting your private information is our priority. This Privacy Policy applies to http://www.edtcrecovery.com and Eating Disorder Treatment Centers (“we,” “us,” or “our”), and governs our data collection and usage practices. Unless otherwise noted, all references to Eating Disorder Treatment Centers in this policy include our website, affiliated mobile platforms, and branded programs under our care model.
The Eating Disorder Treatment Centers website is designed to provide information, education, and communication about our services and support. It is not intended for the practice of medicine or professional counseling. By using our website, you consent to the data practices described in this statement.
We will not share any information you provide us through this website with any other entity without your written consent, except as permitted or required by law.
Mobile Subscriber Information
Your mobile information will never be shared with any third party under any circumstances without valid client consent and lawful authorization under applicable confidentiality rules, including 42 CFR Part 2 when applicable. This includes affiliates, marketing vendors, or promotional services.
Collection of Personal Information
We may collect both personal and non-personal information through interactions such as:
- Phone calls
- Text messages
- Website form submissions or visits
Personal information may include your name, contact information, and other details necessary for outreach, assessment, or coordination of care. All collected information is securely stored in accordance with applicable legal and ethical standards.
Additionally, we may automatically collect information about your device and online behavior. This may include:
- IP address
- Browser type
- Domain names
- Access times
- Referring website addresses
This data helps us improve site performance, user experience, and statistical reporting.
We encourage you to review the privacy policies of any external sites linked from our website, as we are not responsible for their content or data practices.
Security of Your Personal Information
We are committed to safeguarding your personal information. Any sensitive data transmitted through our site—such as contact forms or submitted inquiries—is encrypted using Secure Sockets Layer (SSL) technology or equivalent encryption protocols. We implement technical, administrative, and physical safeguards to protect against unauthorized access or disclosure.
Children Under Thirteen
Eating Disorder Treatment Centers does not knowingly collect personally identifiable information from individuals under the age of thirteen. If you are under 13, you must have permission from a parent or legal guardian to use this website or submit any information.
Notification of Changes
Due to the evolving nature of technology and our services, we reserve the right to change this Privacy Policy at any time. If substantial changes are made, we will notify you by email when appropriate. You are encouraged to review this page periodically to stay informed of our current privacy practices.
Text Messages and Electronic Communications
Visiting our website, submitting a contact form, or texting or emailing us constitutes your consent to receive electronic communications. You agree that communications delivered via email, SMS, or the website satisfy any legal requirements that such communications be in writing.
Text Messages and Telephone Communication
You authorize us to contact you via:
- Text messages (SMS or MMS),
- Automated calls or prerecorded voice messages,
- Any phone number you voluntarily provide.
These communications may include marketing or service-related messages. You may revoke this consent at any time by notifying us through any reasonable method, such as replying “STOP” to a text message or contacting us directly.
Contact Information
If you have questions about this policy or need assistance, please contact:
Compliance Officer
Eating Disorder Treatment Centers
19375 N Fourth Street, Covington, LA 70433
Phone: (985) 261-3382
Email: info@edtcrecovery.com
Please include your name, contact method, and the specific service or platform your inquiry relates to.
Agreement to Terms
By using this website, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please discontinue use of the website immediately.